At Saffronora, we strive to ensure your satisfaction with our products. However, if you are
not completely satisfied, we offer a straightforward refund policy.
Eligibility for Refunds
- You may request a refund within 7 days of receiving your order.
- The product must be unused, unopened, and in its original packaging.
- Refund requests must include proof of purchase, such as an order confirmation or
receipt.
Process for Refunds
- Contact our support team at MakCommerceLLC@Outlook.com to initiate a refund
request. - Once your request is approved, you will receive instructions for returning the product.
- Refunds will be processed to your original payment method within 7–10 business
days after we receive and inspect the returned product.
Non-Refundable Items
- Products that have been used, opened, or tampered with.
- Shipping charges are non-refundable unless the return is due to a mistake on our part.
Damaged or Defective Products
If you receive a damaged or defective product, please contact us within 48 hours of delivery.
We will arrange for a replacement or refund.
